Getting Your Tools to You – Reliably and Efficiently
Our Delivery Promise
At Family Tools Store, we understand that when you order tools, you’re not just buying products – you’re investing in your next project. Whether you’re a professional contractor on a tight deadline or a DIY enthusiast eager to start your weekend project, we know that timely delivery matters. That’s why we’ve designed our delivery options to be as reliable and efficient as the tools we sell.
Shipping Options Designed for Your Needs
Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Cost: $12.95
Ideal for when you need your tools promptly. Our standard shipping option provides tracking and reliable delivery through our trusted carrier partners. Perfect for professionals who need to keep their projects moving forward without delay.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 days after dispatch
Cost: FREE on orders over $50
Great value for budget-conscious builders and DIYers. While slightly slower than our standard option, our free shipping ensures your tools arrive safely and economically. Perfect for planning ahead on larger projects or stocking up your workshop.
Order Processing & What to Expect
We pride ourselves on quick order processing – typically within 1-2 business days. Once your order is dispatched, you’ll receive a confirmation email with tracking information so you can follow your tools’ journey to your workshop, job site, or garage.
International Shipping Note
We ship worldwide to help builders and craftspeople everywhere, though we’re currently unable to deliver to Asia and select remote areas. If you have questions about delivery to your specific location, our customer service team is happy to help.
Why Our Delivery Matches Our Tools’ Quality
Just as we carefully select every tool in our collection for reliability and performance, we’ve chosen our shipping partners with the same attention to quality. DHL, FedEx, and EMS are all recognized leaders in package delivery, ensuring your tools arrive in perfect condition, ready to power your projects.
We understand that the reliability of your tools begins with how they’re delivered. That’s why we’ve established partnerships with carriers who share our commitment to excellence and customer satisfaction.
Questions About Your Delivery?
Our customer service team is here to help with any delivery questions or concerns. Contact us at [email protected] and we’ll be happy to assist you.
Family Tools Store
32 Royal Dr, Louisville, US 40214
Thank you for choosing Family Tools Store – where we deliver not just tools, but the confidence to build, create, and repair with precision.